All our items are steamed prior to dispatch covered and packages for delivery to enable them to arrive in the best conditions. Please note that items that have been in transit may require further steaming on arrival to remove packaging creases.
Customers may if they prefer collect from our shop. Please allow up to 3 working days before collection. There is no charge for this. Details of our shop can be found here - Find us.
Please contact us for delivery costs and process firstname.lastname@example.org or 01909 530201.
We aim to dispatch all orders placed before 1pm during the week the same day. Orders placed after 1pm will be dispatched the following day. Orders placed after 1pm on Friday will be sent out on Monday (excluding Bank Holidays). Overseas orders will incur a £15.00 handling fee which is no refundable. Delivery times may be up to 10 working days.
Deliveries outside the UK may incur local customs duty. Please contact your local customs office for further information. Any additional costs incurred are payable to the local customs office and are the responsibility of the customer. These charges are not applied by House of Elegance.